Hook 360 has a 100% no B.S. guarantee. If you are not 100% satisfied with your purchase, we offer a full refund or exchange for all qualified returns made within 30 days of purchase. Plus, for a limited time, we’re extending free returns (that means we pay to get your order back for a refund or exchange) to everyone in the continental U.S.
Due to COVID-19 we cannot accept neck gaiter returns that have been opened and used.
Returns are processed within 3 business days upon receiving your return. Refunds, if chosen, are usually processed and back in your account within 3-5 business days depending on your bank and credit card company.
If you need to return or exchange an item, simply contact us and we’ll take care of you like family.